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Staff Sergeant


Job Details

The Surrey Police Service (“SPS”) is bringing an era of modern and progressive policing to Surrey. We are a community-based policing service that is at the forefront of public safety. We are committed to meeting our city’s unique priorities and building a team that reflects the communities we serve. Help us build a new community-responsive police service that will support one of the fastest growing and diverse cities in Canada.


SPS is hiring Staff Sergeants that possess skills and backgrounds to lead within the Support Services Bureau, Investigations Bureau, and Community Policing Bureau. During their career, Staff Sergeants will serve in more than one SPS Bureau.  Staff Sergeants are the second line of supervision in policing and fulfill an important role in ensuring the effective supervision, guidance, and support of sworn officers and civilian staff for optimum community service and officer safety and well-being.  

Reporting to a senior Officer, SPS Staff Sergeants enable the development of competencies within their teams while ensuring that organizational standards are developed and met, and objectives achieved. They direct Sergeants, Constables, and civilian staff on public safety initiatives. SPS Staff Sergeants work with senior SPS leadership to form a respectful and inclusive community-based police service to serve the residents of Surrey. 

Staff Sergeants model the mission, vision, and values of SPS through unquestioned integrity and through sustaining a visible, credible, inclusive, and respected profile. They have a strong work ethic and are committed to a community-based policing model that looks beyond immediate issues and searches for realistic longer-term answers to complex community and social issues and emerging risks and trends.

Applicants can reach out to any of the Senior Leadership Team (SLT) for one-on-one conversations or inquiries, including: DCC Jennifer Hyland, DCC Todd Matsumoto, DCC Mike LeSage, Supt Mike Procyk, Supt Allison Good, Supt Lav Mangat, or Supt Steve Drennan. Contact to any of the SLT can be made by emailing


Illustrative work examples where these skills are utilized include but are not limited to the following:

  • Work closely with a team of Sergeants to oversee problem-oriented policing initiatives and implement operational goals identified by the Bureau Inspectors.  Manages personnel issues in alignment with SPS Policies and the BC Police Act.  Create and sustain a respectful and inclusive workplace.
  • Provide specialist advice and guidance to Sergeants, Inspectors, and other team members to ensure responses are delivered within appropriate policies and legislation and achieve the best possible outcomes.
  • Identify opportunities for and co-ordinate the exploration of new ways of working and innovation in policing, applying critical thinking to identify solutions to problems in line with evidence-based practice within own areas of responsibility.
  • Support the implementation of problem solving and evidence-based policing initiatives by championing and applying relevant methodologies and approaches to areas of work.
  • Facilitate the establishment of goals and objectives for multiple units and assist in devising solutions for the achievement of these goals.
  • Deploy members in accordance with Bureau objectives.  Develop the practices and provides the direction to ensure the well-being and safety of sworn members and civilian staff.
  • Monitor and manage the performance of multiple teams, devises and implements effective strategies to identify issues and improve team/individual performance to ensure adherence to professional standards and contribute to the achievement of unit objectives.  Schedule sworn and civilian staff in areas of responsibility.
  • Coordinate the assessment of individuals, assess capabilities and development needs and devise appropriate development plans to enable high performance and potential progression within SPS Policy.
  • Oversee shift briefings, training, and performance evaluations.
  • Keep up to date on regulatory changes and new police technology or methods and ensure information is communicated to direct reports.
  • Oversee the preparation of reports, maintenance of logs, and ensure the upkeep of departmental records.
  • Support the review and reporting on multiple team expenditures to ensure the efficient use of available budgets and maximize value for money. Make decisions on the allocation of resources amongst various teams.
  • Cooperate with legal and law enforcement stakeholders and testify in court as required.


  • Minimum of 10 years of progressive policing experience in community policing, investigations, or support services. 
  • Minimum of 1 year confirmed in the rank of Staff Sergeant.
  • Minimum high school graduation with additional advanced public safety training relative to the role of Staff Sergeant and/or some post-secondary education related to this position.  Able to demonstrate a track record of continuous development within operational policing and leadership.
  • Strong communication skills with the ability to set out logical arguments clearly, adapting language, form, and message to meet the needs of diverse audiences.
  • Able to develop and motivate teams and create strong engagement of individuals with their personal and team objectives in alignment with SPS’s values, behaviours, and strategic priorities.
  • Able to review and assess own, individual, and team performance against expected standards, providing objective and effective feedback and ensuring corrective actions are taken where necessary.
  • Able to coach and mentor for career and professional development.
  • Able to plan ahead and allocate work appropriately within the multiple teams and across Bureaus.
  • Able to identify key stakeholders and partners, understand potential roles and to take appropriate steps to understand their needs and concerns and develop excellent working relationships.
  • Able to problem solve, critically question, and identify potential opportunities to enhance efficiency and/or effectiveness across own team and other units.
  • Able to manage the introduction of new processes or ways of working at the team level.
  • Skilled in using specialized software related to own area of work to extract, analyze, plan and report on data.
  • Able to develop and maintain professional resilience and wellbeing in oneself and others in dealing with complex and challenging situations.
  • Able to obtain and maintain the relevant level of security clearance throughout employment with SPS.

Ability to work a variety of shifts (including extended workdays (12+ hours) and rotating schedules) fully operational and fit for duty. This includes the following abilities and requirements:

  • Licensed and able to operate a Police vehicle and attend calls for service.
  • Qualified and able to use issued force options as and when required (i.e. baton, OC, firearm).
  • Trained and able to engage the public in a variety of circumstances, including physical contact, when required.
  • Able to wear protective equipment, including body armour.

Conditions of Employment 

  • Successful Applicants must obtain and maintain the required level of Security Clearance.
  • Successful applicants must provide proof of qualifications.

Interested applicants are asked to apply online to our Careers page.  or updates on recruitment opportunities and other Surrey Police Service news, follow us on LinkedIn, Instagram, Facebook, and Twitter

SPS has a vaccination policy in effect with requirements for all current and future employees. Applicants under consideration will be required to undergo a security clearance process.

Thank you for your interest in working with SPS. We pride ourselves on hiring members that model the mission, vision, and values of SPS through unquestioned integrity and sustaining a visible, credible, inclusive, and respected profile.