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Clerk 2 (Mailroom)

 

Job Details

CLERK 2 (MAILROOM)

REGULAR FULL-TIME

 

Surrey Police Service (SPS) is Surrey’s new municipal police agency. On November 29, 2024, SPS became the police of jurisdiction, and assumed responsibility and command for policing and law enforcement in Surrey. SPS is working to redefine policing with innovative new approaches and community-based solutions. It’s an exciting time as SPS continues to expand our team with talented people who want to help shape the future of policing in Surrey. To date we’ve hired over 550 police officers and over 450 civilian support staff and will grow to be one of the largest independent police services in Canada. Since day one, SPS has been intentional about building a culture that is inclusive, respectful and supportive, with a strong focus on employee wellness and career development.

POSITION OVERVIEW

Surrey Police Service (SPS) has an exciting opportunity for a Regular Full-Time Clerk 2 (Mailroom) to join our Business and Infrastructure Services Section, within the Corporate Services Bureau. Reporting to the Procurement and Asset Manager, the incumbent performs a variety of entry-level clerical and administrative duties, including routine and repetitive tasks of limited complexity in support of mailroom and office operations.

 

Key responsibilities include receiving, sorting, processing, and distributing incoming and outgoing mail, preparing shipments, coordinating courier services, and ensuring parcels are delivered to the appropriate departments in a timely manner. The role also involves maintaining accurate records, operating standard office equipment, responding to routine inquiries, preparing basic correspondence, and providing general administrative support to staff as required.

 

The ideal candidate is highly organized, detail-oriented, and able to manage multiple tasks in a fast-paced environment. The successful applicant will demonstrate strong communication and customer service skills, the ability to work effectively both independently and as part of a team, and a high degree of professionalism and confidentiality when handling sensitive information.

 

Schedule / Hours of Work

The anticipated schedule for this position is 7:00 to 15:00. Please note, the hours are subject to change based on operational needs and adherence to the Collective Agreement.

 

RESPONSIBILITIES

·         Organizes and manages office records, including files, reports, invoices, and requisitions.

·         Prepares, processes and formats documents, forms, letters and other routine correspondence.

·         Handles incoming and outgoing correspondence, including opening, distributing, and filing documents.

·         Performs mathematical calculations manually and/or using digital tools.

·         Performs data collection and entry.

·         Provides information to the public and others concerning departmental rules and regulations, referring complex or unusual problems to a supervisor.

·         Operates a variety of office equipment.

·         Uses relevant software and applications.

·         Assists other staff in performing their duties.

·         Performs related duties as required.

 

QUALIFICATIONS

·         Completion of Grade 12, supplemented by courses in office administration or other related courses.

·         A minimum 1-year experience in an office environment.

·         A minimum typing speed of 40 words per minute is required.

·         An equivalent combination of education and experience may be considered.

·         All applicants must obtain and maintain the required police clearance throughout their employment with SPS. This role also requires RCMP Reliability Status (security clearance).

 

BENEFITS & COMPENSATION

Surrey Police Service offers a comprehensive benefits package, including extended health and dental coverage, a defined benefit pension through the Municipal Pension Plan, generous vacation entitlements, and ongoing professional development. Employees also benefit from short-term and long-term coverage, travel and life insurance, discounted access to City of Surrey recreation facilities, and a dedicated Employee Services team providing personal and family support. With a strong focus on well-being, career growth, and work-life balance, SPS is committed to fostering a supportive and rewarding workplace. Note – The aforementioned benefits only apply to eligible full-time positions within SPS.

 

·         This is a unionized position, represented by CUPE 402.

·         The salary range is $28.43/hour - $30.12/hour (pay grade 009) based on 2024 rates.

 

Applications must be submitted through our online Careers page. This posting will remain open until 11:55pm on August 14, 2026; however, applications will be reviewed on an ongoing basis. We encourage interested candidates to apply as soon as possible, as the posting may close earlier if a suitable candidate is selected.

 

For updates on recruitment opportunities and other Surrey Police Service news, follow us on LinkedIn, Instagram, Facebook, and X (formerly Twitter). 

 

Thank you for your interest in working with SPS. We pride ourselves on hiring members that model the mission, vision, and values of SPS through unquestioned integrity and sustaining a visible, credible, inclusive, and respected profile.