Clerk 3 - Traffic

Clerk 3 - Traffic

Regular, Full Time (CUPE)

Surrey Police Service (SPS) is Surrey’s new municipal police agency. On November 29, 2024, SPS became the police of jurisdiction, and assumed responsibility and command for policing and law enforcement in Surrey. SPS is working to redefine policing with innovative new approaches and community-based solutions. It’s an exciting time as SPS continues to expand our team with talented people who want to help shape the future of policing in Surrey. To date we’ve hired over 480 police officers and over 450 civilian support staff and will grow to be one of the largest independent police services in Canada. Since day one, SPS has been intentional about building a culture that is inclusive, respectful and supportive, with a strong focus on employee wellness and career development.

POSITION OVERVIEW

Surrey Police Service (SPS) has an exciting opportunity for a Clerk 3 to join our Road Safety Division, within the Community Policing Bureau. This position is responsible for performing a variety of moderately complex clerical tasks, including documenting processes related to collision and driving reports, preparing and logging hard copy records, and submitting required documentation to ICBC. Additional responsibilities include compiling bulk document packages, maintaining detailed spreadsheets, and tracking data related to collisions, equipment usage, and vehicle records.

Schedule / Hours of Work

The anticipated schedule for this position is Monday to Friday approx. 7am to 3 pm. Please note, the hours are subject to change based on operational needs and adherence to the Collective Agreement.

RESPONSIBILITIES

• Prepares and formats a variety of documents and reports.
• Accurately prepares and maintains, accounts, records, plans, files, schedules and related documents.
• Prepares and assists in organizing and assigning classifications or numerical designations to documents, records, and plans.
• Handles records, including data collection, maintenance, reconciliation, and balancing without requiring advanced accounting techniques.
• Operates a variety of office equipment.
• Uses relevant software and applications.
• Provides information to resolve inquiries and complaints for the public and staff.
• Provides advice and guidance to staff on new procedures and atypical issues.
• Explains departmental regulations and procedures.
• Assists other staff in their duties as needed.
• Performs related duties as required.

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to communicate effectively both orally and in writing.
• Ability to understand and effectively follow oral and written instructions.
• Exercises independent judgement while performing job duties.
• Knowledge in business communication, office protocols, procedures, and equipment usage.
• Proficient in managing moderately complex records, efficiently generating reports, and performing precise calculations.
• Knowledge of filing and record keeping methods.
• Ability to follow routine procedures with minimal supervision.
• Provides accurate and factual information to others.
• Ability to establish and maintain effective working relationships with the public and staff.
• Ability to train and provide guidance to staff on existing procedures.
• Compile and prepare statistical reports and tabulations.
• Demonstrates strong public relations and interpersonal skills.
• Familiarity with relevant work related software and applications
• Knowledge of Surrey Police Service (SPS) policies, procedures and standards.
• Working knowledge of the Department's operation, procedures and safety regulations.

QUALIFICATIONS

• Completion of Grade 12, supplemented by several courses in office administration or other related courses.
• Minimum 2 years experience in an office environment.
• Minimum typing speed of 40 words per minute is required.
• An equivalent combination of education and experience may be considered
• All applicants must obtain and maintain the required police security clearance throughout their employment with SPS, which includes a mandatory polygraph examination.

BENEFITS & COMPENSATION

Surrey Police Service offers a comprehensive benefits package, including extended health and dental coverage, a defined benefit pension through the Municipal Pension Plan, generous vacation entitlements, and ongoing professional development. Employees also benefit from short-term and long-term disability coverage, travel and life insurance, discounted access to City of Surrey recreation facilities, and a dedicated Employee Services team providing personal and family support. With a strong focus on well-being, career growth, and work-life balance, SPS is committed to fostering a supportive and rewarding workplace. Note – The aforementioned benefits only apply to eligible full-time positions within SPS.

• This is a unionized position, represented by CUPE 402.
• The salary range is $30.12/hour - $31.97/hour (pay grade 12) based on 2024 rates.

Applications must be submitted through our online Careers page. This posting will remain open until 11:55pm on August 7, 2025; however, applications will be reviewed on an ongoing basis. We encourage interested candidates to apply as soon as possible, as the posting may close earlier if a suitable candidate is selected.

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Thank you for your interest in working with SPS. We pride ourselves on hiring members that model the mission, vision, and values of SPS through unquestioned integrity and sustaining a visible, credible, inclusive, and respected profile.