Records Audit Reviewer
Regular, Full Time
Surrey Police Service (SPS) is Surrey’s new municipal police agency. On November 29, 2024, SPS became the police of jurisdiction, and assumed responsibility and command for policing and law enforcement in Surrey. SPS is working to redefine policing with innovative new approaches and community-based solutions. It’s an exciting time as SPS continues to expand our team with talented people who want to help shape the future of policing in Surrey. To date we’ve hired over 480 police officers and over 450 civilian support staff and will grow to be one of the largest independent police services in Canada. Since day one, SPS has been intentional about building a culture that is inclusive, respectful and supportive, with a strong focus on employee wellness and career development.
POSITION OVERVIEW
Surrey Police Service (SPS) has an exciting opportunity for a Records Audit Reviewer to join our Information Management & Technology Division. In this role, you will be expected to liaise with internal and external partners and determine data for quality assurance. You will be responsible for correcting, delegating, scheduling, training and corresponding in regard to the topics of error correction and general data quality of police records in the Information Services Unit.
Schedule / Hours of Work
The anticipated schedule for this position follows a 4 on / 4 off structure for 10-hour shifts. The hours of work are 7:00 to 18:30. Please note, the hours are subject to change based on operational needs and adherence to the Collective Agreement.
RESPONSIBILITIES
- Conducts daily data integrity audits on records systems such as PRIME/UCR.
- Prepares and presents written and verbal reports to PRIME committee reviews to provide feedback for future direction of PRIME system.
- Maintains the integrity of PRIME, delegates and oversees the error report and PRIME modifications, and submits a monthly overdue diary date report to the NCO.
- Extracts monthly critical error reports ensuring corrections meet pre-set deadlines.
- Conducts training audits on each handle in the records management system to ensure integrity and to identify training needs.
- Oversees the maintenance of the master name index, known offender, and private entities. Organizes schedules and presents initial training on records systems such as PRIME and UCR.
- Liaises with data quality unit and SPS’s PRIME coordinator in developing training procedures to present to team leaders, court liaison, readers, front counter personnel, and police officers.
- Performs administrative functions such as creating and maintaining in-house training manuals for PRIME and UCR for all users and maintaining all relevant files, records, and training materials.
- Acts as a resource person to records staff on procedures and operations of the PRIME system.
- Performs other job-related duties as required.
QUALIFICATIONS
- Completion of Grade 12, supplemented by advanced level in-house courses relevant to the SPS records system currently in use
- Three years of progressively responsible and diversified records experience.
- Typing speed of 45 wpm.
- This position requires both SPS Security Clearance and RCMP Reliability Status. All applicants must obtain and maintain the required police security clearance throughout their employment with SPS, which includes a mandatory polygraph examination.
This position is unionized represented by CUPE Local 402. The salary range for this position is $32.90/hour -$35.71/hour (pay grade 16) based on 2024 Rates.
Applications must be submitted through our online Careers page. This posting will remain open until 11:55pm on May 30, 2025; however, applications will be reviewed on an ongoing basis. We encourage interested candidates to apply as soon as possible, as the posting may close earlier if a suitable candidate is selected.
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Thank you for your interest in working with SPS. We pride ourselves on hiring members that model the mission, vision, and values of SPS through unquestioned integrity and sustaining a visible, credible, inclusive, and respected profile.