Records Clerk 3 (HNEW)
Regular, Full Time
Surrey Police Service (SPS) is Surrey’s new municipal police agency. On November 29, 2024, SPS became the police of jurisdiction, and assumed responsibility and command for policing and law enforcement in Surrey. SPS is working to redefine policing with innovative new approaches and community-based solutions. It’s an exciting time as SPS continues to expand our team with talented people who want to help shape the future of policing in Surrey. To date we’ve hired over 550 police officers and over 450 civilian support staff and will grow to be one of the largest independent police services in Canada. Since day one, SPS has been intentional about building a culture that is inclusive, respectful and supportive, with a strong focus on employee wellness and career development.
POSITION OVERVIEW
Surrey Police Service (SPS) has an exciting opportunity for a Regular Full-Time Records Clerk 3 to join our Information Management and Technology Division, within the Corporate Services Bureau. Reporting to the Records Team Manager, the incumbent performs intermediate data entry work utilizing Surrey Police Service (SPS) and other policing agency electronic data systems.
Schedule / Hours of Work
The anticipated schedule for this position is 35 hours per week. Please note, the hours are subject to change based on operational needs and adherence to the Collective Agreement.
RESPONSIBILITIES
- Performs data collection, entry, and retrieval using SPS electronic data systems.
- Reviews scores, forwards general occurrences to the appropriate sections and/or concludes files based on predetermined criteria.
- Provides information from files to SPS staff, public, and outside agencies.
- Inputs accurate information and details from files.
- Screens and/or refers requests to the appropriate SPS staff or agency.
- Assists other staff in performing their duties.
- Performs other job-related duties as assigned
KNOWLEDGE, SKILLS AND ABILITIES
- Communicates effectively, both orally and in writing.
- Understands and effectively carries out oral and written instructions.
- Exercises considerable independence of judgment and action within specified guidelines.
- Works both in a team setting and independently under limited supervision.
- Establishes and maintains effective working relationships with staff and other agencies.
- Demonstrates organization and time management skills.
- Pays attention to detail.
- Demonstrates accurate keyboarding skills.
- Maintains confidentiality in dealing with sensitive information.
- Sound knowledge of SPS electronic data systems.
- Basic knowledge of the Uniform Crime Reporting code system applicable to the Criminal Code of Canada and other applicable federal and provincial statutes enforced by SPS.
- Some knowledge of filing, indexing methods, and record keeping.
- Considerable knowledge of SPS operations, policies, and procedures.
- Relevant level of security clearance.
QUALIFICATIONS
- Completion of Grade 12, supplemented by in-house courses relevant to the SPS records system currently in use, plus two years relevant experience or an equivalent combination of training and experience.
- Typing speed of 45 wpm
- All applicants must obtain and maintain the required police clearance throughout their employment with SPS. This role also requires RCMP Reliability Status (security clearance).
BENEFITS & COMPENSATION
Surrey Police Service offers a comprehensive benefits package, including extended health and dental coverage, a defined benefit pension through the Municipal Pension Plan, generous vacation entitlements, and ongoing professional development. Employees also benefit from short-term and long-term disability coverage, travel and life insurance, discounted access to City of Surrey recreation facilities, and a dedicated Employee Services team providing personal and family support. With a strong focus on well-being, career growth, and work-life balance, SPS is committed to fostering a supportive and rewarding workplace. Note – The aforementioned benefits only apply to eligible full-time positions within SPS.
- This is a unionized position, represented by CUPE 402.
- The salary range is $30.12 to $31.97 (pay grade 12) based on 2024 rates.
Applications must be submitted through our online Careers page. This posting will remain open until 11:55pm on March 6, 2026; however, applications will be reviewed on an ongoing basis. We encourage interested candidates to apply as soon as possible, as the posting may close earlier if a suitable candidate is selected.
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Thank you for your interest in working with SPS. We pride ourselves on hiring members that model the mission, vision, and values of SPS through unquestioned integrity and sustaining a visible, credible, inclusive, and respected profile.