RECORDS
CLERK 4
REGULAR
FULL-TIME
Surrey Police
Service (SPS) is Surrey’s new municipal police agency. On November 29, 2024,
SPS became the police of jurisdiction, and assumed responsibility and command
for policing and law enforcement in Surrey. SPS is working to redefine policing
with innovative new approaches and community-based solutions. It’s an exciting
time as SPS continues to expand our team with talented people who want to help
shape the future of policing in Surrey. To date we’ve hired over 550 police
officers and over 450 civilian support staff and will grow to be one of the
largest independent police services in Canada. Since day one, SPS has been
intentional about building a culture that is inclusive, respectful and
supportive, with a strong focus on employee wellness and career development.
POSITION OVERVIEW
Surrey Police Service (SPS) has an exciting
opportunity for a Regular Full-Time Records Clerk 4 to join our Information
Management and Technology Division, within the Corporate Services Bureau.
Reporting to the Records Team Manager, the incumbent performs complex file
processing work utilizing Surrey Police Service (SPS) and external agency
electronic data systems.
Schedule / Hours of Work
Please
note this is an in-office position with currently no option for remote work.
Requires shift work in a 24/7 operation with extended hours. The anticipated work schedule for full-time
position is 35 hours per week; however, the hours are subject to change based
on operational need and adherence to the Collective Agreement.
RESPONSIBILITIES
·
Performs data collection, advanced scoring, data
entry, and retrieval using SPS and external agency electronic data
systems.
·
Inputs accurate information and details from files.
·
Reviews, adds, modifies, and deletes information from
complex files and forwards general occurrences to the appropriate sections
and/or concludes files based on predetermined criteria.
·
Maintains other SPS and external agency electronic
data systems as required.
·
Responsible for monitoring and responding to the CPIC
original messaging operator. Adds, modifies, removes, and confirms warrants and
other documents.
·
Performs audits on SPS and external agency record
entries and ensures quality control of information entered.
·
Coordinates the work of and trains other records
staff.
·
Provides information to staff and agencies regarding
SPS policies and procedures.
·
Maintains systems pertaining to filing, records, and
database.
·
Assists other staff in performing their duties.
·
Performs other job-related duties as assigned.
QUALIFICATIONS
·
Completion of Grade 12, supplemented
by in-house courses relevant to the SPS records system currently in use.
·
Three years of progressively
responsible and diversified records experience.
·
Typing speed 45 wpm.
·
All
applicants must obtain and maintain the required police clearance throughout
their employment with SPS. This role also requires RCMP Reliability Status
(security clearance).
BENEFITS & COMPENSATION
Surrey
Police Service offers a comprehensive benefits package, including extended
health and dental coverage, a defined benefit pension through the Municipal
Pension Plan, generous vacation entitlements, and ongoing professional
development. Employees also benefit from short-term and long-term disability
coverage, travel and life insurance, discounted access to City of Surrey
recreation facilities, and a dedicated Employee Services team providing
personal and family support. With a strong focus on well-being, career growth,
and work-life balance, SPS is committed to fostering a supportive and rewarding
workplace. Note – The aforementioned benefits only apply to eligible
full-time positions within SPS.
·
This is a unionized position,
represented by CUPE 402.
·
The salary range is $31.97/hour -
$34.75/hour (pay grade15) based on 2024 rates.
Applications must be
submitted through our online Careers page. This posting will remain open until 11:55pm on June
19, 2026; however, applications will be reviewed on an ongoing basis. We
encourage interested candidates to apply as soon as possible, as the posting
may close earlier if a suitable candidate is selected.
For updates on
recruitment opportunities and other Surrey Police Service news, follow us on LinkedIn, Instagram, Facebook, and X (formerly Twitter).
Thank you for
your interest in working with SPS. We pride ourselves on hiring members that
model the mission, vision, and values of SPS through unquestioned integrity and
sustaining a visible, credible, inclusive, and respected profile.