RECORDS QUALITY
REVIEWER 1
REGULAR FULL-TIME
Surrey Police
Service (SPS) is Surrey’s new municipal police agency. On November 29, 2024,
SPS became the police of jurisdiction, and assumed responsibility and command
for policing and law enforcement in Surrey. SPS is working to redefine policing
with innovative new approaches and community-based solutions. It’s an exciting
time as SPS continues to expand our team with talented people who want to help
shape the future of policing in Surrey. To date we’ve hired over 550 police
officers and over 450 civilian support staff and will grow to be one of the
largest independent police services in Canada. Since day one, SPS has been
intentional about building a culture that is inclusive, respectful and
supportive, with a strong focus on employee wellness and career development.
POSITION OVERVIEW
Surrey Police Service (SPS) is pleased to offer an exciting
opportunity to join our Information Management and Technology Division as a
Records Quality Reviewer 1. We are seeking two incumbents who are committed to
upholding a high level of accuracy, integrity, and excellence in policing
records. As part of the Corporate Services Bureau, you will contribute to a
collaborative team that ensures a high standard of file quality, accurate PRIME
UCR (Uniform Crime Reporting) on police files, resulting in reliable crime
statistics and high-quality reports.
Schedule
/ Hours of Work
The anticipated
schedule for this position is 4 on/4 off, day shift. Please note, the hours are
subject to change based on operational needs and adherence to the Collective
Agreement.
RESPONSIBILITIES
·
Conducts daily audits of data and files on PRIME to
ensure data integrity, accuracy, and completeness in accordance with
established standards and guidelines.
·
Reviews and updates Uniform Crime Reporting (UCR)
primary and secondary scoring throughout the lifecycle of the file to ensure
compliance with reporting requirements.
·
Resolves errors and related issues to conclude files.
·
Ensures all mandatory information including but not
limited to entities, attachments, text pages, detail pages and UCR scoring is
completed to support consistent and accurate reporting.
·
Ensures compliance with governing policies,
authorizations and approvals on files and related documentation.
·
Ensures eligible files are concluded or routed for
correction and/or follow up.
·
Collaborates with SPS sworn members and internal teams
to obtain missing mandatory information and remains informed on updated
processes, business rules, and UCR scoring changes.
·
Assists in providing recommendations related to
operational improvements.
·
Monitors related emails and maintains data,
documentation and files related to the work.
·
Performs other job-related duties as required.
QUALIFICATIONS
·
Completion of Grade 12 supplemented by
courses in a related discipline including PRIME courses.
·
A
minimum of three years of related experience including experience working with
PRIME and in UCR Scoring.
·
Typing speed of 45 wpm.
·
An equivalent combination of education and
experience may be considered.
·
This position requires both SPS
Security Clearance and RCMP Reliability Status. All applicants must obtain and
maintain the required police security clearance throughout their employment
with SPS, which includes
a mandatory polygraph examination.
BENEFITS &
COMPENSATION
Surrey
Police Service offers a comprehensive benefits package, including extended
health and dental coverage, a defined benefit pension through the Municipal
Pension Plan, generous vacation entitlements, and ongoing professional
development. Employees also benefit from short-term and long-term disability
coverage, travel and life insurance, discounted access to City of Surrey
recreation facilities, and a dedicated Employee Services team providing
personal and family support. With a strong focus on well-being, career growth,
and work-life balance, SPS is committed to fostering a supportive and rewarding
workplace. Note – The aforementioned benefits only apply to eligible
full-time positions within SPS.
·
This is a unionized position, represented
by CUPE 402.
·
The salary range is $32.90/hour -
$35.71/hour (pay grade 16) based on 2024 rates.
Applications must be
submitted through our online Careers page. This posting will remain open until 11:55pm on August
21, 2026; however, applications will be reviewed on an ongoing basis. We
encourage interested candidates to apply as soon as possible, as the posting
may close earlier if a suitable candidate is selected.
For updates on
recruitment opportunities and other Surrey Police Service news, follow us on LinkedIn, Instagram, Facebook, and X (formerly Twitter).
Thank you for
your interest in working with SPS. We pride ourselves on hiring members that
model the mission, vision, and values of SPS through unquestioned integrity and
sustaining a visible, credible, inclusive, and respected profile.