RECORDS QUALITY
REVIEWER 2
REGULAR FULL-TIME
Surrey Police
Service (SPS) is Surrey’s new municipal police agency. On November 29, 2024,
SPS became the police of jurisdiction, and assumed responsibility and command
for policing and law enforcement in Surrey. SPS is working to redefine policing
with innovative new approaches and community-based solutions. It’s an exciting
time as SPS continues to expand our team with talented people who want to help
shape the future of policing in Surrey. To date we’ve hired over 550 police
officers and over 450 civilian support staff and will grow to be one of the
largest independent police services in Canada. Since day one, SPS has been
intentional about building a culture that is inclusive, respectful and
supportive, with a strong focus on employee wellness and career development.
POSITION OVERVIEW
Surrey Police Service (SPS) is pleased
to offer an exciting opportunity to join our Information Management and
Technology Division as a Records Quality Reviewer 2. We are seeking one (2)
incumbent who are committed to upholding a high level of accuracy, integrity,
and excellence in policing records. As part of the Corporate Services Bureau,
you will contribute to a collaborative team that ensures a high standard of
file quality, accurate PRIME UCR (Uniform Crime Reporting) on police files,
resulting in reliable crime statistics and high-quality reports.
Schedule / Hours of Work
The anticipated
schedule for this position is 4 on/4 off, day shifts. Please note, the hours are subject to change based on operational
needs and adherence to the Collective Agreement.
RESPONSIBILITIES
·
Oversee daily
audits of data and files on PRIME to ensure data integrity, accuracy, and
completeness in accordance with established standards and guidelines.
·
Monitors and
resolves issues related to Master Naming Index (MNI), Master Vehicle Index
(MVI), and Master Institution Index (MII).
·
Inputs
verified and accurate information, corrects data inaccuracies, duplications and
resolves complex issues.
·
Reviews and interprets Uniform Crime Reporting
(UCR) policy and liaises with the PRIME Application Unit (PAU) to clarify
policy changes and ensure procedural alignment.
·
Supports the
maintenance and revision of the UCR manual and business rules to reflect
current operational standards.
·
Identifies
recurring data quality issues and provides recommendations to improve
compliance and operational accuracy.
·
Provides
oversight to and assists training and mentoring new and existing staff on
procedures and system use.
·
Maintains
liaison with the team and sworn members on matters of file maintenance,
scoring, and compliance.
·
Assists in
communicating policy updates.
·
Prepare
detailed reports to identify data integrity issues and training needs.
·
Maintains
data, documentation and files related to the work.
·
Acts as a
resource person on operations and procedures related to the work.
·
Performs other
job-related duties as required
QUALIFICATIONS
·
Completion of
Grade 12, supplemented by courses in a related discipline including PRIME.
·
A minimum of
five years of related experience including experience working with PRIME in UCR
scoring.
·
An equivalent
combination of education and experience may be considered
·
All applicants must obtain and maintain the required
police clearance throughout their employment with SPS. This role also requires
RCMP Reliability Status (security clearance).
BENEFITS &
COMPENSATION
Surrey
Police Service offers a comprehensive benefits package, including extended
health and dental coverage, a defined benefit pension through the Municipal
Pension Plan, generous vacation entitlements, and ongoing professional
development. Employees also benefit from short-term and long-term coverage,
travel and life insurance, discounted access to City of Surrey recreation
facilities, and a dedicated Employee Services team providing personal and
family support. With a strong focus on well-being, career growth, and work-life
balance, SPS is committed to fostering a supportive and rewarding workplace. Note
– The aforementioned benefits only apply to eligible full-time positions within
SPS.
·
This is a unionized position,
represented by CUPE 402.
·
The salary range is $35.71/hour -
$38.98/hour (pay grade 19) based on 2024 rates.
Applications must be
submitted through our online Careers page. This posting will remain open until 11:55pm on June
26, 2026; however, applications will be reviewed on an ongoing basis. We
encourage interested candidates to apply as soon as possible, as the posting
may close earlier if a suitable candidate is selected.
For updates on
recruitment opportunities and other Surrey Police Service news, follow us on LinkedIn, Instagram, Facebook, and X (formerly Twitter).
Thank you for your
interest in working with SPS. We pride ourselves on hiring members that model
the mission, vision, and values of SPS through unquestioned integrity and
sustaining a visible, credible, inclusive, and respected