Strategic Operations Advisor
Regular, Full Time
Surrey Police
Service (SPS) is Surrey’s new municipal police agency. On November 29, 2024,
SPS became the police of jurisdiction, and assumed responsibility and command
for policing and law enforcement in Surrey. SPS is working to redefine policing
with innovative new approaches and community-based solutions. It’s an exciting
time as SPS continues to expand our team with talented people who want to help
shape the future of policing in Surrey. To date we’ve hired over 550 police
officers and over 450 civilian support staff and will grow to be one of the
largest independent police services in Canada. Since day one, SPS has been
intentional about building a culture that is inclusive, respectful and
supportive, with a strong focus on employee wellness and career development.
POSITION OVERVIEW
Surrey Police
Service (SPS) has an exciting opportunity for a Strategic Operations Advisor to
join the Strategic Operations Section, within the Office of the Chief
Constable. This role provides strategic guidance, data analytics, and
performance measurement support to the organization through advanced analysis,
operational research, executive reporting, and stakeholder engagement. The
position delivers evidence-based insights and recommendations to support
performance monitoring, future planning, and informed decision-making across
policing operations and corporate initiatives.
Schedule / Hours of Work
This
is an on-site position and the anticipated schedule for this
position is Monday to Friday, 37.5 hours per week. Please note, the hours are
subject to change based on operational needs.
RESPONSIBILITIES
- Preparing
statistical reports as well as conducting and coordinating operational research
and survey activities in support of organizational performance monitoring, data
driven decision making and organizational change.
- Synthesizing
sensitive information into coherent executive-level updates.
- Supporting
senior management with strategic research and data analytics advice on various
operational, organizational and/or community issues.
- Assist
in providing technical oversight across research and analytics functions and
manage related projects and partnerships.
- Monitoring
metrics related to the organization’s strategic plan through advanced analytics
and visualization tools.
- Facilitate
discussions and planning activities with multiple internal and external
stakeholders.
- Contribute
towards initiatives including participating in working groups and committees,
special projects and strategic scanning.
- Provide
evidence-based recommendations for continuous improvement and innovation in
various programs, processes, data governance and police practices.
- Provide
subject matter expertise and support in maintaining quality analytical products
and standards.
- Review,
edit, and assist in developing corporate reports, briefs, presentations,
datasets, and other strategic resource materials and communications for various
stakeholders.
KNOWLEDGE, SKILLS AND ABILITIES
- Current
knowledge of applied research and analytical methodologies, emerging law
enforcement issues, and policing best practices.
- Strong
interpersonal skills with demonstrated ability to work successfully in a team
environment.
- Ability
to effectively communicate and convey complex concepts, ideas and information
to foster consensus among multiple stakeholders.
- Proven
ability to research, understand, and synthesize data with strong attention to
detail.
- Ability
to work independently, take initiative and exercise good judgment.
- Comprehensive
knowledge of police operations and applied research analytics (e.g.,
quantitative and qualitative methods, data sciences, dashboards)
- Proficiency
in research and analytical tools such as Excel, ArcGIS, SPSS, Power BI,
Tableau, or SAS.
QUALIFICATIONS
- Completion
of a post secondary education at the university level in the areas of Public or
Business Administration, Social Sciences (e.g., Criminology) or other related
program including coursework in applied research and data analysis.
- Minimum
of seven years of related experience.
- An equivalent combination of education
and experience may be considered.
- All
applicants must obtain and maintain the required police security clearance
throughout their employment with SPS, which includes
a mandatory polygraph examination.
BENEFITS &
COMPENSATION
Surrey Police Service
offers a comprehensive benefits package, including extended health and dental
coverage, a defined benefit pension through the Municipal Pension Plan,
RRSP/TFSA matching, generous vacation entitlements, and ongoing professional
development. Employees benefit from short-term and long-term disability
coverage, and travel and life insurance. SPS also provides an annual Lifestyle
Spending Account (covering a broad range of eligible health, wellness, fitness,
family, and professional development expenses etc.), and discounted access to
City of Surrey recreation facilities. With a strong focus on well-being, career
growth, and work-life balance, SPS is committed to fostering a supportive and
rewarding workplace Note – The aforementioned benefits only apply to
eligible full-time positions within SPS.
This is a union exempt position.
The salary range is $139,058 - $163,597
annually (Pay Grade P3)
Applications must be
submitted through our online Careers page. This posting will remain open until filled; however, applications will be reviewed on an ongoing basis.
We encourage interested candidates to apply as soon as possible, as the posting
may close earlier if a suitable candidate is selected.
For updates on
recruitment opportunities and other Surrey Police Service news, follow us on LinkedIn, Instagram, Facebook, and X (formerly Twitter).
Thank you for
your interest in working with SPS. We pride ourselves on hiring members that
model the mission, vision, and values of SPS through unquestioned integrity and
sustaining a visible, credible, inclusive, and respected profile.