Disability and Return to Work Specialist
Regular Full Time – Exempt
Surrey Police Service (SPS) is Surrey’s new municipal police agency. The transition from the RCMP to SPS is well underway and SPS has spent the past three years building a local, modern, accountable police service for Surrey residents. On November 29, 2024, SPS will become the police of jurisdiction, assuming responsibility for policing and law enforcement in Surrey.
SPS is working to redefine policing with innovative new approaches and community-based solutions. It’s an exciting time as SPS continues to expand our team with talented people who want to help shape the future of policing in Surrey. We have already hired 475 employees and will grow to be one of the largest independent police services in Canada. Since day one, SPS has been intentional about building a culture that is inclusive, respectful and supportive, with a strong focus on employee wellness and career development.
POSITION OVERVIEW:
SPS has an exciting opportunity for a Disability and Return to Work Specialist to join our growing Support Services Bureau. This position will take a lead role in facilitating a culture of health, safety, and wellness in the development, maintenance, and delivery of compliant and prevention-focused strategies and programs, as well as proactively supporting early intervention and return to work programs for ill and/or injured employees.
This position will also have an advisory role with our Employee Services Section team and/or provide direct oversight on monitoring programs for drug and alcohol addiction; as well as other wellness solutions in keeping with best practice, collective agreements, human rights legislation, and duty to accommodate legislation.
Reporting to the Senior Manager, Human Resources, and working closely with members from the Human Resources, and Employee Services teams, the successful candidate will be responsible for:
- Oversight of complex workers’ compensation and non-occupational disability management cases
- Researching and making recommendations for reasonable workplace accommodations
- Assisting in the development of graduated return to work plans
- Ensuring ergonomic support systems are addressed/in place in establishing return to work plans.
- Overseeing SPS’s WorkSafeBC incident claims management processes, including reviewing claims for completeness and cost-effectiveness.
- Analyzing incidents to determine if preventative measures exist and can be implemented.
- Working in collaboration with internal stakeholders in providing advice and support to departments on return-to-work and accommodation matters were appropriate.
- Represent SPS in WorkSafeBC claims appeals and review board hearings, Worker’s Compensation Act Tribunal hearings, and occupational health and safety hearings.
This work requires a strong customer service focus and care-based approach based on the individualized support for our employees, balanced by the needs of the organization including risk-mitigation, policy compliance, and legal jurisprudence.
The successful candidate requires strong communication skills, efficiency and thoroughness, initiative, and the ability to foster relationships that contribute to a culture of inclusiveness and teamwork. Excellent customer service skills, remaining calm in stressful situations and managing complex tasks under tight deadlines will be paramount in someone performing this work proficiently.
APPLICANT QUALIFICATIONS:
- The successful incumbent will have undergraduate degree or diploma in a health or related field supplemented by at least 5 years of direct disability/claims management experience; supplemented by a professional designation/membership in a Disability Management Practitioner Certificate Program; NIDMAR Certified Disability Management Professional (CDMP); or Certified Return to Work Coordinator (CRTWC). Equivalencies of education and experience may be considered.
- A valid BC Driver’s license with a clean driving abstract provided within 30 days within the date of application is required.
- Additional course work in occupational health, rehabilitation, legislation related to disability management, helping relationship skills, human resource management/labour relations, disability insurance, psychological and workplace factors in disability would be an asset.
- Able to obtain and maintain the required level of police security clearance.
Interested applicants are asked to apply online to our Careers page by 4:00pm on October 4th, 2024. For updates on recruitment opportunities and other Surrey Police Service news, follow us on LinkedIn, Instagram, Facebook, and X (formerly Twitter).
This is an exempt position. The annual salary range for this position is $87,201- $102,589 (Pay Band P1) based on 2024 rates.
Internal applicants under consideration must maintain the required standards of police security clearance throughout employment with SPS.
Thank you for your interest in working with SPS. We pride ourselves on hiring members that model the mission, vision, and values of SPS through unquestioned integrity and sustaining a visible, credible, inclusive, and respected profile.